Shipping & Returns

We process orders within 1–2 business days and ship with tracking on every order. Standard delivery is typically 5–12 business days.

If something arrives damaged, or your dog simply doesn’t love it, you have 30 days to contact us for a replacement or refund. To start a return, email us at hello@trotterco.com with your order number and we’ll take care of the rest.

Your satisfaction — and your dog’s — is fully guaranteed.